Flame Tree Cyber Consultancy (“we”, “us” or “our”) is committed to protecting the privacy of your personal information and keeping the confidentiality of our corporate information. This Privacy Policy explains how we collect, use, disclose and store your personal information, and outlines our commitment to safeguarding confidential corporate information.
Application
This Privacy Policy applies to all personal information and corporate information we handle. Personal information is information or an opinion that identifies an individual. Corporate information is any information that is not publicly known and gives us a competitive advantage or could otherwise damage us if disclosed.
This Privacy Policy applies to information collected through our website, apps, social media pages, during interactions with our representatives, and any other source where we collect your information.
How do we collect your information?
We collect your information in a number of ways, including:
- When you provide it to us directly (e.g. through a form on our website, via email or phone), and
- When delivering services
Why do we collect your information?
Personal Information:
- Provide you with the products or services you request
- Respond to your enquiries and requests, and
- Comply with legal and regulatory requirements
Corporate Information:
- Provide you with the products or services you request, and
- Comply with legal and regulatory requirements
How do we use your information?
Personal Information:
We will only use your personal information for the purposes for which it was collected, or for a related purpose where you would reasonably expect us to use it. We will not disclose your personal information to third parties without your consent, except where:
- Required by law
- Necessary to provide you with a product or service
- You have consented to us using your information for a specific purpose
Corporate Information:
We will use corporate information only for legitimate business purposes. We will not disclose corporate information to third parties without consent, a valid reason and appropriate safeguards in place.
Data Storage
We strive to store your data in Australia wherever possible. In some instances, your data may be stored overseas with trusted service providers. We take all reasonable steps to ensure that any overseas service providers we use comply with applicable privacy laws.
Security
We take all reasonable steps to protect your personal information and confidential corporate information from misuse, loss, unauthorised access, modification, or disclosure. These steps include:
- Secure storage of your information and corporate data
- Hosting data in Australia wherever possible, and
- Regular security reviews
Access and Correction
Personal Information:
You have the right to access and correct your personal information that we hold. If you wish to access or correct your information, please contact us at enquiries@flametreecyber.com.au.
Corporate Information:
We do not grant access to confidential corporate information.
Complaints
If you have any complaints about how we have handled your personal information, please contact us at enquiries@flametreecyber.com.au. We will investigate your complaint and respond to you within a reasonable period.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.
Australian Privacy Principles
This Privacy Policy is compliant with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). You can find more information about the APPs on the website of the Office of the Australian Information Commissioner OAIC.